Insight Support Ltd is committed to protecting your right to personal privacy. That is why we have drafted this notice to explain the type of information we collect on this web site (the "Site") and how we use this information. This Policy also explains the choices that you can make about the way your information is collected and used.
By submitting personal details to us, you are deemed as agreeing to use of these details as described in this Policy. We appreciate that this Policy may seem long, however, we have created a thorough privacy statement to fully explain our information handling practices. Should you have any questions however, please feel free to direct these questions by going to our support centre CLICK ME
The Information We Collect
We request very little identifying information from you and only for a narrow set of purposes. Typically, identifying information is collected:
For registration to certain areas of the Site and/or for payment to Insight Support Ltd. for providing services; To allow us to respond to your enquiries for further information; The type of personal information collected on the Site could include your name, address, email address, telephone number, user name and password.
Your participation is voluntary and you will not be required to provide more information than is necessary to participate in any of the Site's activities. In any instance where non-mandatory information is sought, you will be notified of this at the point of collection.
In some instances, we may ask you questions on an aggregate basis (we don't identify you personally with the information) and such questions will be identified on the site. In all other instances, you should assume that we track any information you provide on a personally identifiable basis.
The Way We Use Information
We may occasionally request your postcode details in order to ensure that we only deliver information relevant to you. We will NOT use your postcode information to generate a full postal address (where completion of full address fields are not requested), nor will we mail out literature related to our websites unless you specifically request us to do so. Users may provide their mobile phone numbers in order to receive relevant SMS text messages regarding offers featured on our websites. When you register with the Site, you can elect to receive information and updates on our products and services. Information will not be used for this purpose unless you request to receive communications. We use return email addresses to answer any emails that we receive, and we may use return email addresses to send you other information that you may request. Such addresses are not used for any other purpose. We use information that you provide (individual and aggregate) to better design the Site and to improve our marketing strategy and our products. One method through which the Site collects aggregate information is the collection of IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers, the computers that "serve up" Web pages, automatically identify your computer by its IP address. When you request a page from this site, our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us. To the extent such information is shared with third parties, please see "Our Privacy Practices With Third Parties" below. We make every practical effort to avoid excessive or irrelevant collection of data. If you believe the Site has collected excessive information, we encourage you to use our support centre CLICK ME
Unsubscribe / Delete
You have the right to access personal data which you have submitted through the Site. We give you the following options for managing or removing your information from our database:
Contact us on our support centre CLICK ME
Be sure to include your name and clear instructions on what you would like us to do. Or, use the unsubscribe link at the bottom of any emails sent through to you via our integrated Auto Responder System.
Cookies are files or pieces of information that may be stored in your computer's hard drive when you visit a site. We use cookies to better tailor the Site and our products to your interests and needs. Cookies may also be used to help speed up your future activities or to improve your user experience by remembering the information that you have already provided to us. We do not use cookies to retrieve information from your computer that was not voluntarily provided by you (i.e., during registration or a competition). The use of cookies is an industry standard and you will find them at most sites. Most browsers are initially set to accept cookies. However, you can set your browser to refuse cookies or to alert you when cookies are being sent so that you can flush them from your browser if you object to their presence.
Our Privacy Practices with Third Parties
It is our policy to only disclose information to third parties under the following circumstances:
As required by law
When explicitly requested by a visitor
When required to deliver products or services requested by a visitor
We share aggregate, non-personally identifiable information about our users with advertisers, business partners, sponsors, and other third parties.
Subject to the above three circumstances, we do not provide any identifiable personal information to any third party for any purpose whatsoever. For example, we may tell a business partner the number of men and the number of women that entered a competition, but we do not disclose anything that could be used to identify those individuals. Access by our employees and agents to your personally identifiable information are only on a need to know basis on the understanding that this is confidential business information.
Our intention is never to use or share personally identifiable information provided to us in ways that are different than the ways described above without also providing you with an opportunity to "unsubscribe" or prohibit such unrelated uses.
Links to Other Sites
Because we want your experience of the Site to be as informative and useful as possible, we provide a number of links to third party sites. Always be aware of where you end up. These other sites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information practices of sites that you are able to access through ours, and we encourage you to review each site's privacy policy before disclosing any personally identifiable information.
Our Commitment to Data Security
We take reasonable precautions to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.
All credit/debit card details or other financial transaction are taken securely online through a dedicated 128bit server. We sometimes use 'third-party' payment processor services, which allow us to take payments from you for services which we supply. In a manner that is both highly secure and reliable - in addition giving you the added security and assurance of the services provided by these 'third-party' payment processors. Any transaction/s that are made through these payment processors will be identified clearly - on the web site, on your digital receipt (on screen and via email), on your statement received from your banker or credit card supplier.
We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our site.
Changes in Our Policy
We reserve the right to change or remove this Privacy Policy at our discretion. If we decide to change our Privacy Policy we will post those changes here. We encourage you to visit this area frequently so as to stay informed. If there is any material change in the type of information we collect, we will obtain your permission before we attempt to collect the additional personal information. We will not make any changes that allow us to give personal information to a third party without obtaining permission from you first.
Your Consent to this Privacy Policy
By using the Site, you signify your agreement to be bound by the Insight Support ltd Privacy Policy and Terms & Conditions. If you do not agree with any term in this Policy, please do not use the Site or submit any personally identifiable information.
How to Contact Us
Should you have any questions or concerns about this Privacy Policy or the collection of information, please contact our support centre CLICK ME
Please note: The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. We are located in the UK, our servers are located in the United States of America which provide you with greater bandwidth connection globally for better and more secure access to the site content - should you wish to know this exact location and details of their security - contact our support centre CLICK ME. British law governs all matters relating to this site. If you are located outside of this country and you contact us please note that any information you provide will be transferred to the UK and by submitting the information you authorize this transfer.
The services of this web-site are provided to you by:
Training courses, Training support & software services supplied by (Publishers):
Insight Support Limited.
2nd Floor LPL
145 - 157 St. John Street
London
EC1V 4PY
Registered Office & Accountants:
Accountancy 4 Growth Ltd
5 Lane Green Shopping Parade
Duck Lane
Codsall
Wolverhampton
WV8 1JA
Registered in England (UK) number: 04637650
VAT registration number: 881 6550 03
Data Protection Registration No. PZ118843X
Telephone or Fax (24hr): 0845 8901135
Merchant Clearing Accounts for accepting credit cards held with:
PROTX,
Lloyds TSB Bank,
WorldPay (Royal Bank of Scotland),
PAYPAL.
Company bankers:
Royal Bank of Scotland Plc.
Copyright Insight Support Limited – http://www.insightsupport.com - 2008
Privacy Policy | website Terms | Disclaimer | Support
Insight Support Limited
2nd Floor LPL,
145 – 156 St. John Street
London
EC1V 4PY
About SSL Certificates
RISK WARNING : financial spread betting, currencytrading, forex trading carry a high level of risk to your capital. A key risk of financial spread betting, currencytrading, forex trading is that if a trading position moves against you, the customer, you can incur additional liabilities far in excess of your initial margin deposit. Only speculate with money you can afford to lose. Financial spread betting, currencytrading, forex trading may not be suitable for all customers, therefore ensure you fully understand the risks involved and seek independent financial advice if necessary. * Financial Spread Betting is TAX FREE within the United Kingdom, Financial Spread Betting tax laws maybe different in other countries. Useful links: offshore banking